WARRANTY

Rolling Big Power believes in true customer satisfaction. We strive to provide you, our customer, with a delightful experience with our products. If your experience is not delightful - please contact us and allow one of our professional customer service agents take care of you. Our primary goal is for you to become a customer for life - we're willing to earn it.

Rolling Big Power warrants that any RBP product purchased from an RBP Authorized Resellers will be free from any defects in manufacturing, materials, and workmanship for the stated warranty period, for the original purchaser for the product installed on the purchaser's original vehicle. Please validate your warranty by Registering your RBP product

NOTE: If you purchased an RBP product from an unauthorized reseller, the unauthorized reseller your warranty may or may not be honored. It is strongly recommended that you purchase RBP products from an RBP Authorized Resellers. To view dealers currently authorized to sell Rolling Big Power products, CLICK HERE.

RBP Grilles
Rolling Big Power Grilles come with a Limited Lifetime Warranty against rust and corrosion on the finish. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Any RBP grille that includes an LED Light Bar includes a 2-Year Limited Warranty on the light bar assembly. RBP NDX Grilles include the Limited Lifetime Warranty against rust on the finish of the mesh of the grille, however the shell of the NDX grille has a 1 year finish warranty. Proof of purchase is required when submitting a warranty claim.
NOTE:

  • Custom finishes are not covered by warranty. This only applies to grilles manufactured and purchased AFTER 2016. Grilles manufactured and purchased prior to January 1, 2016 will come with varying warranties. Please email us for details.
  • Badges and emblems are covered for rust to the front facing viewable area only. The attaching hardware that is not viewable and behind the face may possibly rust. These items are easily cleaned and can be helped with clear lacquer as a protectant.

RBP Step Bars
Rolling Big Power Step Bars in our textured black finish come with a 3-Year Limited Warranty against rust, peeling, flaking or other manufacturing defects. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Proof of purchase is required when submitting a warranty claim. RBP Step Bars in our polished stainless steel finish come with a Limited Lifetime Warranty against rust and corrosion on the finish.
NOTE:
  • Custom finishes are not covered by warranty. This only applies to step bars manufactured and purchased AFTER 2016. Step bars manufactured and purchased prior to January 1, 2016 will come with varying warranties.
  • Minor surface rust on the weld area connecting the step bars to the brackets can happen. Typical cleaning and possible application of clear lacquer by the consumer may be required. Please email us for details.
  • Areas where the consumer is not using the proper foot step area can become prematurely worn. This can be easily repaired in the field and is not covered under cosmetic warranty.

RBP Stealth Power Steps Rolling Big Power warrants that any RBP product purchased from an RBP Authorized Resellers will be free from any defects in manufacturing, materials, and workmanship for five years from original date of purchase, for the original purchaser for the product installed on the purchaser's original vehicle. Please validate your warranty by Registering your RBP product
During the 5-year warranty period, RBP provides free replacement for any manufacturer's defects. RBP reserves the right to replaceany individual component of the system, or the entire system at its sole discretion. RBP provides a limited lifetime warranty against rust on the running board assemblies for the original purchaser. Proof of purchase is required when submitting a request for warranty replacement. Within the limit of law, the interpretation of warranty policy solely belongs to RBP.
Exclusions to the RBP Stealth Power Warranty:
  • Any product improperly installed, altered, lack of or improper maintenance or improper use of our products.
  • No proof of purchase or RBP warranty registration as noted above.
  • Purchased from an unauthorized reseller.
  • Failure due to misuse, abuse, neglect, or impact/collision.
  • Any cosmetic scratches or discoloration or any other cosmetic condition that does not affect mechanical operations.
  • Failure caused by force majeure.
  • Improper maintenance or care.
  • All costs of removal, installation, freight, incidental or consequential damages are excluded from this warranty.

RBP Exhaust Tips
Rolling Big Power Exhaust Tips in our textured black finish, and polished stainless steel finishes come with a 2-Year Limited Warranty against rust, peeling, flaking or other manufacturing defects. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Proof of purchase is required when submitting a warranty claim. NOTE: Custom finishes are not covered by warranty.

RBP Body Armor Fender Trim
Rolling Big Power Body Armor Fender Trim come with a Limited Lifetime Warranty against manufacturer's defects. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Proof of purchase is required when submitting a warranty claim. NOTE: Custom finishes are not covered by warranty.

RBP Jeep Pro-Series Fenders and Rock Rails
Rolling Big Power Pro-Series Fenders and Rock Rails come with a 3-Year Limited Warranty against manufacturer's defects. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Proof of purchase is required when submitting a warranty claim. NOTE: Custom finishes are not covered by warranty.

RBP Fuel Doors
Rolling Big Power Fuel Doors come with a 2-Year Limited Warranty against manufacturer's defects. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Proof of purchase is required when submitting a warranty claim. NOTE:
  • Custom finishes are not covered by warranty.
  • Key lock areas can become stiff or sticky; basic maintenance of lube may be required over time.

RBP Suspension Lift Kit Systems and Leveling Kits
RBP Suspension Lift Kit Systems and Leveling Kits come with a Limited Lifetime Warranty against manufacturer's defects for the full life of the product. This warranty extends to the original purchaser for the product installed on the purchaser's original vehicle. Please see RBP SHOCK WARRANTY NOTES below. Proof of purchase is required when submitting a warranty claim. RBP's warranty coverage does not include opinions regarding ride fitment, design or comfort. Certain mechanical aspects of any suspension lift product may accelerate ordinary wear and tear of original equipment components. Installation of certain RBP products may void the vehicle's factory warranty as it pertains to certain covered components. It is the customer's responsibility to check with their local dealer for warranty coverage before installation of the lift or leveling kit. RBP will, at its sole discretion, repair or replace the failed component. All costs of removal, installation, freight or incidental or consequential damages are excluded from this warranty. A consumer who chooses to modify their vehicle with another manufacturer's products, or any aftermarket products will assume all risk and responsibility for potential damages incurred as a result of their modifications.

Exclusions to RBP Warranty

  • Parts subject to normal wear: bushings, bump stops, ball joints, tie rod ends and heim joints.
  • Leaf or coil springs used without proper bump stops.
  • Products shown with misuse, abuse or abrasion contact with other items.
  • Damage caused as a result of not following recommendations or requirement called out in the installation manuals.
  • FOX Racing Shocks as per Fox Factory, Inc's policy.
  • Products used in applications other than listed in RBP's catalog.
  • Discontinued products at RBP's discretion.
  • RBP assumes no responsibility for any product improperly installed, altered, lack of or improper maintenance or improper use of our products.
  • Grilles, Step Bars or other products manufactured and purchased after January 1, 2016.

*RBP Shock Warranty
RBP warrants to the original purchaser that its shock and stabilizer cylinders are free from defects in material and workmanship for so long as they own the vehicle. Excluded from this warranty are the finish of the product and mounting bushings. Defects in material and workmanship do not include such things as dented cylinders or bent rods caused by obvious side impact, rust, worn or deformed bushings. A shock absorber is a wear item and over time will experience diminished damping resistance due to normal component wear. This is not a defect in material or workmanship and is therefore not warrantable.

Shock oil seals are subject to wear over time, and use, therefore are not covered under warranty. However, leaking shock seals less than one year from date of purchase, free from contamination, damage, or abnormal seal wear due to misuse may be considered for warranty.

Other RBP Small Accessories
Please refer to the packaging for stated RBP warranty.

Wheel Warranty

 

WHEEL WARRANTY

CONGRATULATIONS ON YOUR PURCHASE OF RBP WHEELS.

We are honored you have chosen RBP Wheels to personalize your truck. We at RBP go the extra mile to ensure our wheels maintain proper fit and finish as we explore new materials and coatings in order to provide you with unmatched vehicle integration and a presentation that lives up to your personal vision.

Rolling Big Power warrants to the first consumer purchaser that its wheels will be free from defects in materials and workmanship under normal and reasonable use for ONE year from date of purchase.
RBP obligation under this Warranty is limited to the repair or replacement. (At RBP Discretion.) Wheel accessories that are defective in material or workmanship will be repaired by shipping replacement parts to the original selling dealer or distributor for installation.
Because of the delicate nature of custom finishes and paint, there is no warranty on custom finishes such as leather, wood, liquid carbon, and color matched finishes.

This Warranty shall not apply to:

  • Any direct, malfunction or failure caused by damage to wheels in transit, off-highway use or by abuse, misuse, accident, or negligence. This includes damage caused by potholes, curbs, or extreme heat.
  • Wheels that have been altered, repaired, modified, or have adapters or spacers.
  • Wheels that have not been installed in accordance with RBP instructions or installed on incorrect tire sizes or used with excessive vehicle loads.
  • Wheels that have been installed with other than RBP approved accessories such as lug nuts and valve stems.
  • Wheels corrosion or cosmetic flaws occurring after purchase due to chemicals, caustic cleaning agents, climate conditions, road salt, or neglect. RBP wheels must be cleaned with soap and water only.
  • Appearance defects in wheels that have been mounted after purchase or have been sold as blemished product.
  • The fading or discoloring of gold accents accessories caused by exposure to caustic elements.


All Rolling Big Power items are warranted for the quality and durability of the item only. Any repairs or replacements are the item only. Any shipping and or installation is not covered. Maintenance cleaning and wax is necessary. Areas of use that have more weather or moisture may require additional maintenance because of the environment.

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Contact Us

  • Toll Free: (877) 519-9090
  • Address:
       13000 Temple Avenue
       City of Industry, CA 91746
  • Business Hours:
    Monday - Friday   8:30am - 5:30pm
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